Learner Services, WM College

Thank you for enrolling at WM College, and we’d like to welcome you to our Learner Services Team. We strive to enable all learners to achieve their potential and to enjoy their learning with us. We listen to our learners and are adaptable, flexible, and responsive to learner needs. We value your unique talents and perspectives, and our resources are designed to help you reach your goals, whether that is pursuing further education, finding employment, increasing your wellbeing or gaining confidence. 

The Learner Services team can advise you on a range of services available to you: 

  • Information, advice and guidance about courses available at the College 
  • Course fees, concessions, payments and refunds 
  • Enrolment and Course transfers 
  • Fees, funding and financial support (College Fee Support/Learner Financial Support Fund) 
  • Change of personal details 
  • 16-18 Discretionary and Vulnerable Bursary Schemes 
  • Advanced Learners Loans and Bursary 
  • Care to Learn (to assist young parents aged 20 or under with childcare costs) 
  • Support with travel

We can also advise you on who to speak to if you need specific advice about:  

  • Careers & Employability 
  • Additional Learning Support for learners with learning difficulties and/or disabilities 
  • Digital Support

We are also there to get the right help for you if there is a safeguarding concern, someone requires first aid or any other type of matter that requires urgent assistance. 

Learner Services operate from Reception at both Crowndale Road and Kentish Town.  Our opening hours are: 

Crowndale Road  Kentish Town 
Mon-Thur 9.00 – 19.30
Fri 9.00 – 14.30
Sat 9.00 – 15.30 
Mon & Web 9.00 – 16.30
Tue & Thu 9.00 – 19.30
Fri 9.00 – 13.00
Sat Closed 

 We operate different opening hours during the holidays so please check our Contact Page for more details:  https://www.wmcollege.ac.uk/contact-us/centres-and-locations/ 


You can reach us via email – learnerservices@wmcollege.ac.uk or by calling 020 7255 4700 or using the online chat function on our website. 

Join us on your journey and let us empower you to achieve your dreams!